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Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day:

on which you or a third party designated by you, who is not the carrier, have or has taken possession of the goods, provided you have ordered one or more goods in a single order and these are delivered together;
on which you or a third party designated by you, who is not the carrier, have or has taken possession of the last good, provided you have ordered multiple goods in a single order and they are delivered separately.

To exercise your right of withdrawal, you must inform us (Volkan GEZER, Email: contact@midilli.tech) by means of a clear statement (e.g., a letter by email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for additional costs arising if you chose a delivery method other than the cheapest standard delivery we offer), without undue delay and at the latest within 14 days from the day we receive notice of your withdrawal from this contract. For this reimbursement, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusions or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

for the supply of goods that are not prefabricated and whose production requires an individual selection or decision by the consumer or that are clearly tailored to the consumer’s personal needs, especially custom-made MIDI controllers;
for the supply of goods that can spoil quickly or whose expiration date would soon be exceeded;
for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract but which cannot be delivered earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market that cannot be controlled by the trader;
for the supply of newspapers, periodicals, or magazines, except for subscription contracts.

The right of withdrawal expires prematurely for contracts:

for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the supply of goods that, after delivery, are inseparably mixed with other items due to their nature;
for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

I/We () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods ()/
the provision of the following service ()

Ordered on ()/ Received on ()

Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.